Welcome to ZipTier Documentation

Everything you need to know to get started with ZipTier

What is ZipTier?

ZipTier is an AI Sales Rep for marketing websites. It engages every visitor, tracks visitor activity across pages, qualifies and captures high-scoring leads, books meetings, and hands sales a scored, enriched lead within 5 minutes. The result: lower bounce rates, more qualified leads, and stronger conversion from inbound traffic to pipeline.

With ZipTier, marketers can create branded, campaign-specific AI experiences in minutes, making their Websites and event campaigns (like webinars, workshops, or email blasts) more interactive and measurable.

Key Features

Just-In-Time AI Assistant

A three-step wizard takes you from content to live: no code. Upload documents or web pages, test in a sandbox, then deploy.

Branding & Customization

Match your brand with custom colors, fonts, logos, greetings, conversation starters, and CTA buttons for each campaign.

Trustworthy AI

Powered by Anthropic's Claude, grounded in your content, continuously monitored, and encrypted end-to-end.

Lead Scoring

Automatic BANT intent detection scores every prospect and generates an AI summary of each conversation.

Instant Lead Alerts

High-scoring leads trigger an automatic email alert and CRM push within 5 minutes: no manual monitoring needed.

In-Chat Meeting Booking

Visitors book a meeting with your team right inside the chat, without ever leaving the conversation.

Intelligent insights

Track engagement, CTAs, conversations, lead activity, and AI-generated trends across comprehensive dashboards.

Multi-Channel Deployment

Deploy as a full page, an embedded website widget, a shareable link, or a QR code for events.

Getting Started

1

Create Your First ZipTier Campaign

Start by creating a ZipTier campaign and uploading your marketing content to build your AI assistant's knowledge base.

Learn how to create campaigns →
2

Customize Your Assistant

Personalize the AI assistant's appearance, messaging, and behavior to align with your brand and campaign goals.

3

Launch and Monitor

Deploy your AI assistant, track key metrics and leads through comprehensive analytics dashboards.

Documentation Structure

Our documentation is organized into the following sections:

  • Account Management Register a ZipTier account, Manage your user and company profile.
  • Subscription Explore ZipTier's subscription plans, manage your plan, View billing and invoices.
  • Affiliate Program Join the ZipTier affiliate program and learn how referral attribution and payouts work.
  • Campaigns Learn how to create, customize, and manage your AI-powered campaigns
  • AI Assistant Deployment Deploy your AI assistant as a website embed, standalone page, or through WordPress and other platforms.
  • Lead Capture Understand how ZipTier uses AI to capture and qualify leads in real-time, and how to configure lead capture settings.
  • Analytics Track engagement, leads, and visitor activity across your campaigns.
  • Privacy & Consent Report visitor cookie consent choices to ZipTier and control what's gated behind them.
  • Settings Go over the Settings section for managing your ZipTier account and preferences.
  • Help & FAQ Best practices and answers to frequently asked questions about using ZipTier.

Need Help?

If you can't find what you're looking for, please contact our support team at support@ziptier.com